Business Systems Analyst

Job type:Direct hire

Job function:Analyst

Industry:Oil & Energy

Experience level:Associate

Education level:Bachelor’s degree

Job classification:Professionals

Location:La Plata, MD

Zip code:20646

Skills: HTML, CSS, XML, XRM, Microsoft Dynamics CRM experience (building

customizations and workflows)

Experience required:

3 Years

Relocation assistance: No

:Only US citizens and Greencard holders




Work at the Wills Group – Join Us and Move Your Career Forward!

Our commitment to our customers is central to everything we do.

We know that we can only deliver on that expectation if we are equally committed to meeting the needs of everyone who works here. That’s why The Wills Group features benefits such as paid leave for new mothers and fathers, a 100% tuition reimbursement program, and continuous professional development and technical training for all of our team members.

We are looking for a Business Systems Analyst (with Microsoft Dynamics CRM experience) who can manage our marketing technology platforms in order to support the businesses’ marketing efforts.  The position will find ways to grow sales, enhance client satisfaction and continuously improve company efficiencies.



Experience with Microsoft Dynamics CRM: Develop the CRM environment including workflows, dashboards, application architecture, customizations, plug-ins, and integrations. 


Experience supporting Marketing Efforts with Creative Technology Solutions: Use technology to advance marketing efforts, including workflow development, lead generation improvements, and digital solutions.



Reporting and Dashboards: Develop reports and dashboards to assist in tracking marketing results and ROI. Communicate with appropriate parties and make business recommendations for improvement.


Technical Support and Solutions: Maintain a solid understanding of business processes across all departments and build automation to solve user challenges.  Serve as the “go to” technical person to go to for any integration question/issue.  Support and troubleshoot issues that arise.  Work between various SMO Energy departments, IT, and third party partners.




Experience: 3 years or more



  • Microsoft Dynamics CRM experience (building customizations and workflows)
  • Computer languages:




  • Computer Languages (like JavaScript)


  • SharePoint (Customization and workflows)
  • Marketing platforms
  • Relational Database Management
  • Adobe Suite
  • Email Service Provider (ESP)
  • System integration experience
  • WordPress
  • Excel



Other Qualifications:


  • Strong technical abilities


  • Strong problem solving skills
  • Good interpersonal skills
  • Excellent communication skills
  • Strong documentation skills
  • Analytical thinking skills
  • Attention to detail
  • Independent worker & collaborative
  • Strong understanding of data structure and data relationships



Education and Certification Requirements:


  • Bachelor degree or higher required


  • Microsoft Dynamics certification preferred
  • Additional technical certifications preferred




Must haves:

-Microsoft Dynamics CRM experience (building customizations and workflows)

-Computer languages






Please note that this person will be sitting within marketing but will work with IT to build out and enhance our marketing platforms. They need to have a good balance of technical and business skills.